Nicole Sinclair Consulting is a dynamic Human Resources Consulting firm. We are positioned to help nurture your business, its people and maximize vision.
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Responsible for the achievement of Agent Banking targets and overall business performance of the Bank’s Agent Network.
Responsible for the growth and expansion of the Bank’s Agent Network Monitor and ensure adherence to internal policies and all Regulatory/compliance policies related to Agent Banking Work with all critical stakeholders to ensure successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank.
Work with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans.
Work with the commercial department to continually create/innovate products for sustainable growth in Target customer’s Wallet and market share.
Design initiatives, promos and market activations that will increase transactions and lead to increased competitiveness and brand visibility.
Identify strategic partnerships and alliances and partnerships to grow market share and brand visibility.
Manage stable partnerships focusing on strategy and Bank business growth. Work with Communication to implement agent promotion campaigns as planned.
Work closely with the Deposits Mobilizations teams in achieving the bank’s deposit target.
Design of Operational marketing material - support the design and implementation of advertising, and operational marketing materials.
Cross sells all the savings accounts accordingly and other alternative delivery channel products as applicable against given targets on specific assigned operational areas.
Develop and Identify suitable savings promotion activities according to area specification and prepares the action plan.
Follow up process for opening accounts for potential customers of the bank especially customers mobilized through market storm.
Develop and implement strategies to grow/retain business.
Customer value management- analyzes customer demographics and behavioral trends and develop appropriate campaign strategies in response to the results of this analysis.
Responsible for ensuring adequate brochures and savings promotional materials at the branches;
Channel development - assess the performance of various market channels in the bank, and track developments.
Responsible for making appropriate recommendations on future business initiatives. In addition, track developments in other channels.
Brand - undertake research on brand performance that supports its evolution.
Perform other duties as required, consistent with the goals, objectives, and responsibilities of the bank.
Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.
To sell Personal EDFIN microfinance products to the specified target customers/segments and meet monthly sales targets.
To contact potential customers and convince them about the bank’s product offerings.
Ensuring that the conclusions on all the business sourced on Telesales leads, should be reported to SRM
To ensure that prospects are clearly communicated about the bank charges/terms and conditions.
To ensure “Know Your Customer” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.
Data confidentiality and secrecy norms of the bank are adhered to.
To ensure that no customer application is misplaced and is kept in safe custody.
To ensure that code of the conduct as per the bank bank’s policy are adhered to
To ensure that all the documents provided by the customer for completion the card applications are duly checked and forwarded to the relevant bank officers.
To ensure that I do the documents original sighting as laid out in the original sighting guidelines of the KYC policy of the bank.
To ensure that the sales process prescribed by the bank is fully adhered to.
Verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
Derive insight to competitor’s sales activities and effectively report them to the Sales Manager/Relationship Manager.
Maintain accurate and up to date activity records.
Maximize sales referral opportunities by working with customer service colleagues.
Is responsible for delivering service to customers that is synonymous with the consumer brand experience being promoted by the organization.
To ensure performance as per the performance management criteria.
Method of Application
Send your application to edfinrecruitment@gmail.com