AV Supervisor at SIMS Nigeria Limited

Role Overview

• We are seeking a skilled and detail-oriented AV Supervisor to oversee the installation, operation, maintenance, and support of audio-visual (AV) systems across the organization.
• The ideal candidate will be responsible for supervising AV technicians, ensuring the optimal performance of audiovisual equipment, supporting product demonstrations, coordinating AV projects, and maintaining high technical and service standards.
• The AV Supervisor will work closely with sales, marketing, service, and operations teams to deliver seamless AV solutions for customers, showrooms, events, and corporate activities.

Key Responsibilities

• Supervise the daily operations of the AV team, ensuring efficient installation, maintenance, and troubleshooting of audio-visual systems.
• Plan, coordinate, and oversee the installation and commissioning of AV equipment, including displays, digital signage, video walls, sound systems, projectors, conferencing solutions, and interactive displays.
• Ensure all AV installations comply with company standards, manufacturer specifications, and safety regulations.
• Assign tasks, monitor performance, and provide technical guidance and coaching to AV Technicians.
• Conduct routine inspections, preventive maintenance, and system testing to ensure optimal equipment performance.
• Troubleshoot and resolve complex AV hardware and software issues in a timely manner.
• Support showroom setups, product demonstrations, promotional events, exhibitions, and corporate presentations by ensuring AV systems operate flawlessly.
• Coordinate with Sales, Marketing, Service, and Operations teams to meet customer and business requirements.
• Manage AV inventory, including equipment, accessories, tools, and spare parts, ensuring proper stock control and asset accountability.
• Maintain accurate records of installations, maintenance activities, service reports, and equipment history.
• Ensure compliance with warranty procedures, quality standards, and technical documentation requirements.
• Assist in evaluating new AV technologies and recommend improvements to enhance operational efficiency and customer experience.
• Monitor project timelines and ensure installations are completed on schedule and within budget.
• Ensure adherence to workplace health, safety, and environmental policies during all AV activities.
• Prepare regular operational reports, equipment performance analyses, and project status updates for management.
• Drive continuous improvement initiatives to enhance service quality, installation standards, and team productivity.

Qualifications & Experience

• Bachelor's Degree or Higher National Diploma (HND) in Electrical/Electronic Engineering, Information Technology, Computer Engineering, or a related field.
• Professional certifications in Audio Visual Technology, Networking, or Project Management are an added advantage.
• Minimum of 5 years' experience in audio-visual systems installation, technical support, or AV operations.
• Experience working with commercial AV systems, digital signage, conferencing solutions, LED displays, and consumer electronics is highly preferred.