Associate, Strategic Communications & Knowledge Management at DAI

Reports to: Senior Manager, Strategic Communications & Knowledge Management

Location: Abuja with travel to program offices in Nigeria and work locations

Company Overview

DAI Global is committed to sustainable development worldwide. We have corporate offices in the US, UK, Brussels, and Nigeria comprising of various Business units and programme offices in more than 100 countries.  DAI’s presence in Nigeria goes back to 1971 through the in-country implementation short-term assignments and multi-year programmes. In early 2018, DAI established a corporate presence in Nigeria to efficiently support DAI’s growing portfolio of development programmes and to drive new business opportunities across public, donor, and private customer segments. DAI’s recent sectoral experience in Nigeria includes governance, health, economic growth, education, and WASH. DAI’s goals for the Nigeria office include more efficient operations and diversified clientele and this requires strong knowledge management, engaged strategic communications, outstanding technical delivery and agile business development. This is underpinned by new business, knowledge management, and project management functions in addition to functions in operations, contract and financial management. The strategic communications & knowledge management functions serve as the lynchpin with all parts of the company through a mix of standard and billable work covering three key areas - corporate communications; knowledge management; new business; and technical delivery.

Role Objective

The Strategic Communications & Knowledge Management Associate will support the implementation of strategic communication, knowledge management, and learning activities. In line with the knowledge management & communications strategy, she/he be responsible for managing internal newsletters, learning/knowledge sharing events and social media. He/she will work as part of a multidisciplinary team to contribute to the development of high impact deliverables - such as research, newsletters, case studies, discourse events, learning sessions, websites, online resource centres, media products, media campaigns - that are relevant for project teams, employees and clients.

Qualifications and Person Specifications

• A Bachelor’s degree in a humanities course (mass communications, literature, law, history, philosophy).
• An understanding of the international development industry and 3 years’ experience honing competencies in writing, content creation, communications.
• First-rate research & writing skills, and the ability to deliver technically rigorous documents. Experience producing email newsletters and other digital products is a plus.
• Event Management skills and the ability to support the planning and execution of corporate events including roundtables, webinars, workshops, conferences, and learning sessions.

Job Responsibilities

Discourse Events: support the conceptualization, planning, management, and execution of successful virtual events including roundtables, seminars/webinars, workshops, conferences, and peer learning sessions.

External & Internal Communications: contribute to external newsletter development and dissemination to diverse audiences within and outside the company, manage the development and dissemination of social media content, the company internal newsletter and contribution to the company-wide ‘weekly notes.’

Content Creation: work with the team to generate products such as but not limited to evidence-based opinion pieces, annual reports, success stories, case studies, resources, guides and toolkits.

Branding: contribute to the DAI brand and communications resources such as report templates, slide decks, icons.

Coordination: ensure a high degree of technical accuracy, quality and ethical standards assemble external talent, supervise and provide strategic direction for associates, sub-contractors and short-term consultants in charge of web and graphic design, photography, videography, digital marketing and technical writing. Develop appropriate Terms of Reference, manage input scheduling, and review deliverables.

Strategy: support the implementation of work plans including the development of social media strategies as part of the broader communications strategy of the unit.

Billable Work: undertake billable project work in proven areas of expertise for various clients including external clients, projects and DAI Business units.