Associate Pharmacy Technician at Reliance HMO

Description

• The associate pharmacy technician helps make sure patients get the right medicines safely and on time.
• They work with pharmacists and other team members to prepare, package, and label prescriptions for patients seen at our clinics.
• They also help keep the pharmacy organized by checking stock levels, storing medicines properly, and keeping all records up to date.
• The technician supports smooth daily pharmacy operations by helping with basic data entry, processing prescriptions, and assisting patients politely and clearly when they have questions.
• They play an important role in keeping the pharmacy safe, clean, and well supplied so every patient receives high-quality care.

Responsibilities
Preparing and dispensing medicines:

• Help the pharmacist prepare and package medicines for patients.
• Count, measure, or pour the right amount of medicine as written in the prescription.
• Label all medicines clearly with the right name, dose, and instructions.
• Check that each medicine matches the prescription before giving it to the patient. 

Processing prescriptions and records:

• Enter new prescription details into the pharmacy system quickly and accurately.
• Update patient information and refill requests when needed.
• Keep all records neat and complete in the electronic system.
• Follow privacy rules to protect patient information. 

Managing stock and supplies:

• Keep track of medicines and supplies to make sure nothing runs out.
• Restock shelves when items are low and remove expired products.
• Help with counting stock and checking for any differences.
• Report shortages or damaged items to the pharmacist right away.

Packaging and labeling medicines:

• Prepare medicines using blister packs, bottles, or unit-dose packaging as needed.
• Apply correct labels showing the patient's name, dosage, and expiry date.
• Check that labels are neat, clear, and follow all safety and legal rules. 

Supporting pharmacy operations:

• Keep the pharmacy clean, organized, and safe at all times.
• Assist with answering calls, handling simple patient questions, and directing customers politely.
• Help file paperwork, track deliveries, and manage simple reports.
• Work closely with pharmacists, clinic staff, and customer care teams to ensure smooth service for patients. 

Promoting safety and quality:

• Report any medication errors, damaged stock, or patient complaints to the pharmacist.
• Follow all pharmacy rules for handling controlled drugs, cold-chain medicines, and disposal of expired items.
• Support safe, high-quality care by following instructions carefully and asking when unsure. 

Requirements
Required: 

• Certificate of Pharmacy Technician is compulsory.
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
• Completion or official exemption from NYSC
• 0 - 2 years' experience as a Pharmacy Technician.
• Good knowledge of dispensing commonly prescribed medication.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language. 

Nice-to-Have: 

• Familiarity with and proficiency with technological tools including Microsoft Office suite (Word, Excel and Outlook)
• Experience providing high quality patient counselling.
• Experience processing prescriptions electronically and ensure all information is accurate and complete.
• Experience with pharmaceutical supply and inventory management.