Assistant Sales Manager at Jewels Leading Lights Academy

Job Summary

• We are seeking a proactive and detail-oriented Assistant Sales Manager to support the sales team in achieving targets, optimizing operations, and ensuring a seamless customer experience.
• This role includes overseeing the dispatch of goods to customers and assisting with day-to-day sales and administrative responsibilities.

Key Responsibilities
Sales Support:

• Assist the Sales Manager in leading and motivating the sales team.
• Contribute to developing and implementing sales strategies to meet targets.
• Ensure outstanding customer experiences through effective support and service.
• Monitor and maintain product presentation standards in the showroom.

Dispatch Coordination:

• Organize and oversee the dispatch of goods purchased by customers, ensuring timely and accurate deliveries.
• Maintain records of dispatched items and coordinate with logistics partners.
• Address any issues related to deliveries, ensuring customer satisfaction.

Administrative and Operational Support:

• Analyze sales data to identify trends and areas for improvement.
• Collaborate with the team to optimize inventory management.
• Assist in training and onboarding new staff members.

Client and Supplier Relations:

• Build and maintain positive relationships with clients, addressing inquiries and concerns promptly.
• Liaise with suppliers to ensure the availability of stock and resolve any supply issues.

Digital Presence:

• Support the Sales Manager in managing the showroom’s social media pages.
• Assist in uploading content and engaging with followers to increase brand visibility

Requirements

• OND in Business Administration, Marketing, or a related field.
• 2+ years of experience in a sales or retail environment, with some leadership responsibilities.
• Strong organizational skills, with the ability to manage dispatch operations effectively.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and experience with inventory or sales management software.
• Knowledge of social media management is an advantage.

Key Attributes:

• A proactive and results-oriented mindset.
• Strong attention to detail, especially in managing inventory and dispatch processes.
• Ability to multitask and work in a fast-paced environment.
• A team player with leadership potential.