Assistant Manager - Vault and Logistics (Epaytrack, Vault and Delivery) at Electronic PayPlus Limited

Job Summary and Purpose

• The job holder is responsible for online realtime tacking of card production activities from customer data upload to delivery of finished card product to client.
• This position also oversees the Vault management related day to day work flow.
• The position assures compliance with ISO 9001:2015 QMS requirements, company requirements, customer requirements and regulatory requirements.
• The position assures compliance with ISO 9001:2015 QMS requirements, company requirements, customer requirements and regulatory requirements
• Ensure all uploads from bank are captured and logged on EpayTrak+ immediately the bank send notification mail
• To count every blank cards singly before receiving into the vault.
• Work closely with production supervisor to ensure all card production activities are track as at when due
• The tracking must capture from data preparation, personalization, sorting/fulfilment and delivery
• To collect job order from production officer, ensuring that it is adequately authorized and approved before blank cards are issued to production.
• To collect the delivery ticket and confirm that the details of the delivery ticket correspond to the cards delivered to the vault.
• Always ensure all clients complain relating to integrity of information on the platform are response & resolve promptly
• Monitor all jobs to ensure all jobs are closeout or not left hanging
• Collate list of any unfinished job and escalate to production
• To update the vault bin card of each bank/client with the quantity of cards received into the vault, issued to production and issued for delivery.
• To ensure daily, weekly and monthly reports on vault operations prepared and forward to stakeholders both internal and external are accurate and reflect actual stock balance
• To ensure the vault register is signed by everyone that comes to the vault, giving the details of their activities in the vault.
• To reconfirmed the quantity of blank cards for each client in the vault after which sending notification to mailing group.
• To open each carton and count every blank card singly in conjunction with the internal auditor weekly and monthly.
• To ensure that all sensitive waste or media material are shredded, incinerated or properly disposed according to the rule as specified in the ISP.
• To ensure data integrity and confidentiality are maintained.
• To comply with the ISP policies (clear desk policy and screen lock out)
• To ensure effective management of materials for card manufacturing unit i.e., proper record keeping, storage, issuance, maintenance of reorder level, reconciliation & accountability for material issued.
• Materials issued for card manufacturing order must be accounted for after completion of each order.
• To perform other duties directed by the CISO.
• Arranging of cartons for personalized cards.
• Following the delivery van to banks for loading and off –loading of cards.
• Packaging/ sealing of Personalized cards.
• To ensure that all sensitive waste or media materials are shredded, incinerated or properly disposed according to the rules as specified in the ISP.
• Data Integrity must be maintained.
• Confidentiality must be maintained.
• Clear Desk policy must be observed.
• Ensure full compliance with the ISP documents.

Academic Qualification

• Computer Science or Engineering course

Professional Qualification:

• HND / Bachelor's Degree in Social Sciences, Sciences and related disciplin

Experience:

• Minimum of 5 years work experience in the same area of interest.

Key Skills and Competencies:

• Confidence
• Excellent technical skills
• Good numerical skills
• Experience in logistics
• Excellent reporting skills,
• Thorough and has the technical know-how
• Good leadership capability.
• Planning skills
• Interpersonal skills
• Problem solving skills
• Teamworking skills
• Attention to details
• Understanding of the code, specification and regulations related to the payment card industry
• IT skills.