Assistant Manager - Events at Marriott International, Inc.

Location: Ikeja, Lagos
Employment Type: Full Time
Job Number: 22009797
Job Category: Event Management
Relocation? No
Position Type: Management
Located Remotely? No

Job Summary

• Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives.
• Works to meet customer needs at meetings and events and assists in growing event revenues.
• Handles issues and conflicts that may arise duing meetings or events.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Education and Experience

• High school diploma or GED with 2 years experience in the Event Management, Food and Beverage, Sales and Marketing, or related professional area or
• 2- year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

Core Work Activities:

• Assisting in Managing Meetings and Special Events Operations
• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
• Assisting in Budgets and Finances
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.
• Driving Exceptional Customer Service
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.