Assistant Manager - Events at Marriott International, Inc.

Job Number: 22009797
Location: Lagos Marriott Hotel Ikeja, Lagos
Schedule: Full-Time
Job Category: Event Management
Brand: Marriott Hotels Resorts
Position Type: Management

Job Summary

• Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives.
• Works to meet customer needs at meetings and events and assists in growing event revenues.
• Handles issues and conflicts that may arise duing meetings or events.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Core Work Activities
Assisting in Managing Meetings and Special Events Operations:

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances:

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service:

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Candidate Profile
Education and Experience:

• High School Diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-years Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.