Assistant Manager at Castville Solutions

Job Summary

• We are seeking a reliable, detail-oriented, and proactive Assistant Manager to support the day-to-day operations of our busy retail pharmacy. 
• The successful candidate will handle non-clinical administrative duties and assist the Pharmacist Manager with staff coordination, customer service, and inventory control, while also overseeing our online sales platforms.

Key Responsibilities

• Support the Pharmacist Manager in supervising and coordinating daily staff activities
• Manage staff rotas, attendance, and general administrative scheduling
• Oversee customer service delivery to ensure client satisfaction
• Handle online sales via social media platforms and the company’s website
• Monitor and manage stock levels, inventory, and reordering processes
• Reconcile accounts and maintain accurate financial records
• Assist in merchandising, including product displays and promotions
• Ensure compliance with internal policies and relevant external regulations

Requirements

• Proven experience in a management or supervisory role, preferably in retail or pharmacy
• Strong people management and leadership skills
• Excellent written and verbal communication skills
• Customer-oriented with a positive, problem-solving attitude
• High level of integrity, honesty, and attention to detail
• Proficient in Microsoft Office and comfortable using digital platforms
• Strong organisational and multitasking abilities

Desirable:

• Experience with inventory management software or retail POS systems.
• Familiarity with social media ande-commerce tools.