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  • Posted: Jul 16, 2025
    Deadline: Not specified
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  • The European Bank for Reconstruction and Development (EBRD), established in 1991, is a multilateral development bank that promotes the transition to open market economies and supports private sector development in countries across Europe, the Caucasus, and Central Asia
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    Assistant Banking, (RO)

    Purpose of Job

    • The Assistant provides administrative support to staff, including travel arrangements and secretarial assistance in project preparation.
    • The EBRD is extending the geographic scope of the Bank’s operations to several sub-Saharan African countries and it is in the process of opening a Resident Office (RO) in Lagos.
    • The Assistant provides comprehensive high quality secretarial support to staff from various teams represented in RO and also works in cooperation with service providers (travel agencies, courier companies, etc.)

    Accountabilities & Responsibilities

    • Screen telephone calls, taking messages and passing them on as appropriate, providing a professional front of house service.
    • Distributions of mail, sending out fax messages ensuring the correct correspondence gets to the correct EBRD staff member.
    • Manage the diaries of the Bankers if required to assist with the smooth running of the office and key stakeholder’s schedules.
    • Proofread and draft routine business correspondence for Banker’s signature, editing, photocopying, scanning and binding documents;
    • Organising conference calls, video conferences, external and internal meetings.
    • Travel arrangements for various business trips including visas arrangements and following up reimbursement process.
    • Providing administrative support in project preparation/ due diligence/ monitoring: updating projects databases and filing project documents, preparation of contract request forms etc.
    • Maintaining the filing system to ensure instant retrieval of up-to-date information (Project link)
    • updating DTM entries as per the OPSCOM minutes and memo;
    • OpsCom preparation: video-link organising.
    • Assist in the organisation of workshops and seminars, preparing presentations for internal and external meetings.
    • Working and supporting visiting missions to the RO.
    • Cover the reception area as/when required
    • Ad-hoc other secretarial and administrative duties may involve:
    • Working with petty cash payments
    • Coordinating/assisting with visa/registration issues, and if required liaising with the MFA

    Knowledge, Skills, Experience & Qualifications

    Academic Qualifications

    • Higher education
    • Excellent written and oral communication skills in English.
    • Good command over the key local language(s) / dialect(s) is an advantage.

    Experience/Knowledge

    • Secretarial and administrative experience essential
    • Good organisational skills, proactive and flexible attitude to work essential.
    • Ability to prioritise own work and to work on own initiative.
    • Good communications skills, including pleasant and efficient telephone manner
    • Attention to detail and eye for accuracy
    • Ability to cope well under pressure
    • Ability to build effective working relationships with clients and colleagues in a multicultural environment
    • Conscientious, reliable and flexible with a professional and helpful attitude.
    • Strong team player, with the ability to work highly efficiently and cheerfully and to handle simultaneous assignments involving a wide range of bank-wide contacts.
    • Willing to work overtime as and when required, sometimes at short notice.
    • Ability to multi-task while remaining calm and professional and a capacity for hard work.
    • Excellent interpersonal manner, including tact and diplomacy.
    • Ability to exercise judgment on and deal discretely with confidential/sensitive information and data.
    • Excellent time-keeper.

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