Application Support Specialist at SterlingPro Business Applications

Job Summary

• As an Application Support Specialist, you'll provide technical support to both internal teams and external clients, manage ticketing systems, maintain system documentation, and ensure smooth operations across software applications.
• You'll be an integral part of a collaborative support team, helping to resolve issues, implement fixes, and contribute to the stability and improvement of our solutions.

Responsibilities

• Researching, designing, implementing and managing software programs.
• Testing and evaluating new programs.
• Identify areas for modification in existing programs and subsequently develop these modifications.
• Writing and implementing efficient code.
• Determining operational practicality.
• Developing quality assurance procedures.
• Deploying software tools, processes and metrics.
• Maintaining and upgrading existing systems.
• Training users.
• Working closely with other developers, UX designers, business and systems analysts.

Job Qualifications and Criteria

• Candidate must be a B.Sc. graduate in Computer Science, Information Technology or any other related course.
• Candidate must reside in Lagos; proximity to Maryland is an advantage.
• Candidate must not be older than 28 years as of last birthday.
• Proven experience as a fullstack Software Developer.
• Familiarity with Agile development methodologies, SOLID principles, and SDLC.
• Knowledge of Frontend development frameworks (Razor Pages/VUE JS/REACT JS)
• Knowledge of ASP.NET Core, ASP.NET MVC 5
• Knowledge of ASP.NET Core secure API development
• Experience with EFT and ISO8583 messaging is an added advantage
• Experience with software design patterns and architectures
• Knowledge of programming languages (C#, Java, JavaScript)
• Knowledge of Mobile applications development is an added advantage
• Experience with databases (MSSQL, Postgres) and Object-Relational Mapping (ORM) frameworks (Entity Framework, Entity framework core)
• Ability to learn new languages and technologies.
• Excellent communication skills.
• Resourcefulness and troubleshooting aptitude.
• Attention to detail.