App Support Operations at Fort Knox Group

Base salary：150,000 – 250,000
Performance Bonus: 50,000.00

Job Description:

• Assess problems
• Identifying and assessing technological solutions
• Troubleshooting and solving existing problems
• Working with cross-functional team
• Providing on-call support
• Maintaining records and writing reports
• Relationship management Technical skills

Requirements:

• Understand Structured Query Language (SQL)
• Knowledge of other programming languages like Java, .Net languages, and HTML
• Up-to-date application software coding and script in knowledge
• Understand telecommunication systems
• Knowledge of standard IT hardware and equipment
• Ability to learn and understand IT management software
• Ability to diagnose and solve application issues Application support analyst qualifications
• A degree in business administration, information systems, computing studies, IT, or any other related fields.
• Knowledge of programming languages like SQL, Java, and .Net Languages
• Interpersonal skills
• Previous experience as an application support analyst or a similar role
• Understand IT management software
• Professional certifications through Amazon, Apple, Microsoft, IBM, or any other major IT certification