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Conduct daily review of benefits applications logged by the branches/digital branch for accuracy of computation, completeness of supporting documents and ensure eligibility based on business and regulatory polices and framework. Follow up daily for resolution of observed/identified issues as well as conclusion of regulatory fulfilments of benefit applications. Ensure timely daily/periodic engagements with customers for the pending benefits application either through varoius communiction channels and ensureto update the statuses on the database of all actions taken.
Minimum Qualifications
Minimum Experience
Behavioural Competencies:
Technical Competencies:
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