Airport Manager at Green Africa

Job Role

• Ensuring Operational Efficiency in terms of On Time Performance with the aim of achieving a turnaround time of 25 minutes and average monthly OTP of 80% or more
• Leveraging Green Africa’s services and brand equity as a reliable value carrier
• Ensuring adherence to Green Africa’s safety standards by all staff including 3rd party service providers and ramp drivers/ vehicles
• Ensuring implementation of SOPs as reflected in the approved Airport Services Manual and ensuring corrective and preventive actions for audit findings
• Liaising regularly with all stakeholders such as contact center, security, facilities & logistics, commercial studios and 3rd party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS
• Conducting monthly strategy meetings for achieving monthly, quarterly and yearly targets/goals (e.g. monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.

Qualifications

• Bachelor's Degree or Higher Diploma in any field
• 5 years proven experience in Airport Operations
• IATA certification would be an advantage

Must have skills:

• Decision Making skills
• Ability to think outside the box
• Operational Technical Know-how
• Effective Team Management
• Customer Service Skills
• Effective communication

Good to have skills:

• Sales & marketing
• Proficiency in Microsoft Office Suites