Aircraft Appearance Controller at Air Peace

Role Purpose Statement

• Plan, organize, and control the cleaning and grooming of operated Aircraft to meet the Air Peace Appearance standard and to ensure compliance with NCAA regulatory requirements.

Key Accountabilities / Responsibilities

• To manage and administer all the aircraft appearance activities during the respective shift. 
• Carry out cabin survey on aircraft in terms of appearance and compile it in form of work orders for closure. 
• Follow the preventive maintenance and scheduled refurbishment programs using the recommended materials and cleaning agents, 
• To supervise Cabin cleaning tasks during turnaround and deep cleaning and ensure aircraft are cleaned as per set standard. 
• Communicate with internal/external customers to give and receive information on assigned duties, and progress status, 
• Be responsible for shift functioning by monitoring & coordinating all activities with the staff, company employed or outsourced, to ensure that the set standards of Aircraft Appearance are fulfilled 
• Ensure that all assets of the Company including equipment and vehicles are maintained in serviceable condition, serviced periodically, and utilized properly 
• Ensures that the correct chemicals and deaning materials are used; mixed to the right proportion and safety procedures are followed in order to prevent any damage to the aircraft or injury to the stafit.
• Identify and requisition of aircraft cleaning materials, tools, and equipment 
• Ensures all members of the team follow the relevant Work Instructions and Standard Operating Procedures. Any non-compliance to the Work Instructions and Standard Operating Procedures must be addressed at the first instance and corrective action taken instantly. 
• Ensure that adequate amenities are available during the aircraft deaning, Report incidents/accident occurrences as per company procedures 
• Adhere to the company safety, health, and environmental policy.
• Supervise and Develop Aircraft Attendants for improved competency/efficiency

Key Performance Indicators

• Number of Aircraft Appearance Customer Complaints 
• Number of incidents/accidents Aircraft 
• Appearance product audit findings 
• Optimal material and resource usage 
• Aircraft Attendant's competency

Job Requirements
Knowledge, Skills and Experience:

• Bachelor's Degree in Engineering and/or Science-related field. 
• At least 3 years of aircraft Appearance experience, 1 year of which should be as a team leader. 
• Knowledge of aircraft standard deaning procedures 
• Knowledge of cleaning chemicals properties as its used-on aircraft parts 
• Adequate IT skills, able to use Company IT systems including aircraft maintenance operating system. 
• Should possess a Nigerian driving license or a license that can be transferred to a Nigerian driving license 
• Ability to communicate effectively 
• Supervisory skills 
• Good knowledge of Industrial Safety Standards 
• Human factors knowledge

Competencies:

• Ability to handle multiple tasks without compromising quality 
• Leadership 
• Strong interpersonal communication skills 
• Customer service orientation 
• Teamwork 
• Personal Accountability & Commitment to achieve 
• Resilience and Flexibility (Can do attitude)