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  • Posted: Jan 16, 2023
    Deadline: Not specified
  • Accelerex Network Limited was granted an Approval in Principle to roll out Agent Network management services in Nigeria by The Central Bank with the mission to deepen financial inclusion in Nigeria by providing innovative, simple and accessible financial service solutions to the underserved through a network of most efficient agents.
    Read more about this company


    Agent Relationship Officer


    • Sale of RexAgent product and services
    • Onboarding and deploy POS devices to viable agents at their various locations and ensure adoption by providing the required support.

    Duties & Responsibilities

    • Onboarding of new viable agents/merchants on RexAgent platform within the location of coverage
    • Sales of all RexAgent products and services to customers and drive the usage on a daily basis to achieve set goal
    • Provision of first level support to agents/merchants to ensure retention of agent transactions
    • Ensure visitation of all agents at least once a month to monitor transaction, reconfirm presensse in location and to discuss other RexAgent business needs
    • Maintain daily monitoring and tracking of agent activity and ensure follow up where agent does not transact agent or is performing poorly. This will ensure retention of agents
    • Carry out onsite training of agents once onboarded and carry out monthly training/assessment of agents once visited
    • Swapping of agent terminals where all process for terminal upgrade/downgrade has been followed through
    • Troubleshooting of agent/terminal issues, escalate to necessary team to ensure resolution
    • Prompt replacement of terminals in cases of fault to retain agent relationship
    • Drive the growth of the business to achieve the required revenue
    • Monitor, track and manage allocated expenditure. Ensure usage of what it is required
    • Ensure the submission of daily and weekly report to manage for review and collation for management decision


    • Minimum of 20 onboarded viable agents per monthly
    • Ensure all issues raised by agents regarding the use of their POS devices are resolved within TAT.
    • Achieve the stipulated transaction volume/value done by assigned agents
    • Achieve the stipulated income target assigned to be achieved
    • Ensure at least 80% of all deployed terminals are always active.


    • Minimum education level – HND in any accredited and reputable institution
    • A minimum of 2 years’ working experience in any sales and customer-facing role
    • Relevant industry experience is an added advantage

    Method of Application

    To apply, please send cv with job role and State as subject to ANL Careers
    Only shortlisted candidates will be contacted.

    Build your CV for free. Download in different templates.

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