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  • Posted: Feb 3, 2023
    Deadline: Not specified
  • Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market opportunities.
    Read more about this company


    Agency Banking Field Representatives

    The ideal candidate will be confident, target-driven, customer centric and have a proven customer support experience.

    Job Responsibilities

    • Identify and onboard viable agents/ locations for onboarding.
    • Ensure optimal performance of all agents activated.
    • Provide support on all activities related to agent onboarding, management, business development, and issue resolution.
    • Ensure optimal utilization of POS terminals and mobile app.
    • Monitor Agents performance: Transactions count against set targets
    • Conduct periodic training for agents to keep them abreast of the Bank’s pricing model, product features, new initiatives and other activities in agency banking business.
    • Ensure prompt completion of account opening/onboarding process.
    • Prompt resolution of issues and complaints by POS Agents
    • Manage Agents activities and intensity in line with set targets.
    • Ensure consistent visits to Agent location to monitor transactions as well as Agent overall welfare.
    • Ensure branding materials get to Agent locations and are properly displayed.
    • Periodic visit to Agent location to ensure proper management and use of Bank’s POS terminals deployed to Agents.


    • HND or B.Sc in any discipline. (Minimum of Lower Credit or Second Class Lower)
    • Candidate must not be above 28 years
    • NYSC Status: Completed
    • A minimum of 6 months to two (2) years’ sales experience preferably in a Financial Institution or any Agency Supported Institution.
    • Experience in customer service.
    • Ability to self-motivate and manage self.
    • Excellent communication and interpersonal skills.
    • Good organizational and I.T. skills.
    • Customer orientation and ability to adapt/respond to different types of characters.

    Method of Application

    Interested and qualified? Go to Catilas Resources Limited on to apply

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