Advancement Manager at Lagos Business School

Job Code: ADVM2022

Job Responsibilities

• To obtain raw contact details data from School and events e.g.  Alumni events, breakfast club, seminars, etc
• Attend School events for the purpose of obtaining donations to LBS, from attendees
• Segment and document the raw contact details obtained.
• Research (through internet, Alumni and MBA) documented contact details and build prospective donors profile (i.e. ‘know your customer’ initiative).
• Create prospective donor list and submit list for approval.
• Create and obtain approval of call/visit script for use in contacting prospective donors.
• To make and receive courteously calls and visits to prospective donors, from the created and approved prospective donors list, for the purpose of obtaining support (donations) for LBS (using approved call/visit scripts).
• Document all call/visit/event information (The name, Phone number, feedback) in a call/visit/event report, in the format prescribed.
• Follow up on the feedback from the call/visit/event report to the point where the intended support or donation is received by LBS from the donor/prospect.
• Execute process flow steps from receipt of donation to conclusion
• Submit a daily progress report (in the format: prescribed) giving details of follow up on feedback received and stating actions planned/recommended and delivery dates.
• To meet/achieve Call center Target/Budget/Deliverables and other departmental objectives.
• Respond to prospective donors’ complaints and inquiries.
• Provide prospective donors and donors with reliable information.
• Initiate, maintain and regularly update accuracy of prospective donors and donor’s information on the database.
• Document all department account transactions using the process flow schedule.
• Use approved scripts from the approved scripts folder for email, thank you letters, solicitation, sponsorship etc.
• Report, record and file all departmental documents and events.

Educational Qualifications

•  At least a University Degree or its equivalent in any field.
•  MBA would be an added advantage.

Experience:

• Minimum of 8 years’ experience working in a corporate environment and profit oriented organization e.g. banks.

Key Performance Indicators:

• Timely preparedness (meeting deadlines)
• Success of key School development & fundraising events
• Number of Corporate entities that partner with the School.
• Number of development activities going on in the School.
• Initiatives introduced to enhance School development & fundraising activities.
• Feedback from internal & external customers

Skills Required:

• Budgeting
• Data gathering
• Initiative
• Networking skills
• Result Oriented
• Attention to details
• Meeting Management
• Customer service
• Planning & organizational skills
• General management/ administrative skills
• Proficiency in use of computers
• Fundraising skills
• Interpersonal skills
• Relationship Management.

Application Closing Date
18th March, 2022.