Administrative Officer at Bellforte Consulting

Location: Lagos Island, Lagos

Job Description
Office Administrator:

• Manage reception desk: incoming/outgoing phone calls, mails, visitors to office.
• Manage internal mails.
• Support to register the parking and access building card with building admin.
• Prepare the welcome screen for new associates.
• Fleet Management.
• Vendor Management .
• Procurement and Inventory.
• Technical support for all staff.
• Manage and maintain all facilities in the office daily.
• Supervise maintenance jobs performed by Vendor.

Qualifications

• Education and Experience Requirements.
• OND minimum required.
• 4+ years of experience supporting a large, fast paced office with similar job accountabilities.
• Demonstrated Microsoft Office Suite skills (Outlook, Word, PowerPoint, Excel).
• Demonstrated ability supporting multiple managers and helping them to be more efficient and organized.
• High degree of integrity and ethics and the ability to protect confidential employee and organizational information.
• High degree of composure and ability to deal with high velocity change, fluctuating priorities and shifting deliverables.

Competencies:

• Interpersonal Effectiveness - Builds constructive and effective relationships; Presents information and respond to questions with confidence; Uses diplomacy and tact.
• Customer Focus - Establishes and maintains effective relationships with internal and external partners, gaining their trust and respect.
• Action Orientation: Highly driven and self-motivated; Capable of working in a deadline oriented environment; Ability to work independently and proactively to develop solutions with minimal guidance; Ability to think creatively.
• Organizational skills - Ability to multi-task and prioritize daily workload. Ability to meet deadlines and to work independently with minimal supervision; Ability to orchestrate multiple activities at once to accomplish a goal; Arranges information in a useful manner.
• Team player - Able to work as part of a team.
• Attention to detail - Methodical and meticulous; Demonstrates attention to detail.
• Communication: Demonstrated written and verbal communication skills.
• Informing: Ability to recognize key issues and effectively communicate to management
• Perseverance - Pursues everything with energy; Demonstrates drive and a need to finish; Gives up seldom even in the face of resistance or setbacks; Demonstrates a proactive attitude and ability to act on own initiative.
• Functional / Technical Skills: Demonstrated office management skills; demonstrated meeting and travel scheduling capabilities; Strong Microsoft Office Suite skills (Excel, PowerPoint, etc)

Skills and Knowledge:

• The ability to sell products and services
• Knowledge of English language
• Good presentation skills
• The ability to use your initiative
• Leadership skills
• Customer service skills
• Business management skills
• Ambition and a desire to succeed
• To be able to use a computer and the main software packages confidently
• Tenacity and drive to seek new business and meet or exceed targets
• Excellent telephone manners for making initial contact and for ongoing communication with customers and business associate
• Excellent written and verbal communication skills - needed for communicating with a wide range of people, both internally and externally
• Good IT skills, including the use of spreadsheets
• A professional manner and presentable appearance for meeting customers/clients
• Initiative and good decision-making skills
• Project management skills
• The ability to motivate yourself and set your own goals
• Great organisational skills
• Good networking skills
• The ability to think strategically
• The ability to analyse sales figures and write reports
• Initiative and the confidence to start things from scratch
• The ability to speak a foreign language may be an asset if you're dealing with overseas clients.
• A valid driving license is a requirement.

Your day - to - day duties will include:

• Researching organisations to find new customers and identify who makes the decisions
• Cold calling’ to arrange meetings at customers’ premises
• Finding out what an organisation needs and working with a team to plan proposals and pricing
• Selling products and services to new and existing customers
• Negotiating with customers and building positive relationships
• Attending events and conferences
• Writing reports and making presentations to customers and senior management
• Identifying new methods and opportunities for sales campaigns
• Forecasting sales targets and making sure they’re met
• Delivering training to business developers and junior sales teams
• Identify new business opportunities - including new markets, growth areas, trends, customers, products and services
• Seek out the appropriate contact in an organisation
• Generate leads and cold call prospective customers
• Meet with customers/clients face to face or over the phone
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal
• Have a good understanding of the businesses' products or services and be able to advise others about them
• Ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
• Train members of your team, arranging external training where appropriate
• Discuss promotional strategy and activities with the marketing department
• Liaise with the finance team, warehousing and logistics departments as appropriate
• Seek ways of improving the way the business operates
• Attend seminars, conferences and events where appropriate
• Keep abreast of trends and changes in the business world.
• Help to plan sales campaigns
• Create a sales pipeline
• Negotiate pricing with customers, and suppliers in some cases
• Carry out sales forecasts and analysis and present your findings to Senior Management.