Administrative Assistant at Herbal Goodness

SUMMARY AND OBJECTIVE

• Administrative Assistant will play a crucial role in ensuring efficient administrative operations while also providing valuable assistance in HR tasks. 
• The ideal candidate should have excellent organizational and communication skills and be able to multitask effectively in a fast-paced environment.

RESPONSIBILITIES:

Administrative Support:

• Providing comprehensive administrative support to the company, including but not limited to managing emails, scheduling appointments, and organizing digital files.
• Conducting research, gathering data, and preparing reports, presentations, and documents as required.
• Assisting in managing calendars, scheduling meetings, and coordinating travel arrangements for team members as necessary.
• Responding to inquiries and requests from clients, partners, and team members in a timely and professional manner, ensuring exceptional customer service.
• Handling confidential and sensitive information with the utmost discretion and maintaining strict confidentiality protocols.
• Maintaining and updating databases, records, and other administrative systems accurately and efficiently.
• Assisting with project management tasks, including tracking deadlines, monitoring progress, and communicating updates to relevant stakeholders.
• Collaborating with team members virtually, providing administrative support and ensuring effective communication channels are established.
• Helping streamline administrative processes, develop and implement efficient systems and procedures to improve overall productivity.
• Staying updated on industry trends and advancements, and proactively identifying opportunities for process improvements.

Human Resources Support:

• Assisting with recruitment activities, including posting job openings, screening resumes, scheduling interviews, and coordinating candidate communication.
• Supporting the onboarding process for new hires, including preparing offer letters, collecting necessary documentation, and organizing orientation materials.
• Maintaining employee records and databases, ensuring accuracy and confidentiality.
• Assisting with benefits administration, including enrollment, claims processing, and addressing employee inquiries.
• Assisting in organizing and coordinating training and development programs for employees.
• Supporting HR-related initiatives and projects, such as performance management, employee engagement surveys, and policy implementation.
• Assisting with payroll processing, ensuring accuracy and adherence to relevant policies and regulations.
• Handling employee inquiries and providing general HR information, escalating complex issues to the appropriate HR personnel.Human Resources Support.

REQUIREMENTS/QUALIFICATIONS:

• A bachelor's degree in business administration, human resources, or a related field is preferred.
• Must have completed NYSC
• Customer service experience with knowledge on how to use design tools like Canva.
• 2+ years of proven experience as an administrative assistant or HR assistant with remote work experience.
• Proficient computer skills, including advanced knowledge of virtual communication tools (video conferencing, instant messaging) and online productivity tools (Google Workspace, Asana, Slack collaboration platforms).
• Excellent written and verbal communication skills, with strong attention to detail.
• Strong organizational and time management skills, with the ability to work independently and handle multiple tasks remotely.
• Understanding of basic HR principles, practices, and employment laws/regulations.
• Ability to handle sensitive and confidential information securely and professionally.
• Strong interpersonal skills, with the ability to communicate effectively and build positive relationships.
• Self-motivated and disciplined with excellent problem-solving skills and the ability to adapt to changing work requirements.
• Technologically adept, tech-savvy, and quick to learn.
• Must have excellent Internet connection, working laptop, and ability to adjust work hours to Central Standard Time (Between 9 am - 5 pm Central Standard Time).