Administrative Assistant at Earlystemer Limited

Summary

• We are seeking a detail-oriented and organized Administrative Assistant to join our team. This individual will provide comprehensive administrative support to various departments, managers, and team members, contributing to the overall success of our organization.
• The successful candidate will demonstrate a proactive attitude, problem-solving skills, and the ability to work both independently and collaboratively within a team.
• Flexibility and adaptability are important, as responsibilities may evolve to meet changing organizational needs.
• This role offers an opportunity to contribute to the overall efficiency and success of the company while gaining valuable experience in administrative support.

Responsibilities

• Handle all pre-sales enquiries from multiple channels including email, Instagram and website chat
• Handle business telephone lines (SMS, Calls, WhatsApp) and respond to customer requests in a timely, professional, and helpful manner
• Efficiently route sales enquiries to the sales team
• Manage communication between different stakeholders i.e. customers, internal team, contractors
• Ensure proper closeout of each learning session e.g. report collation, sales cycle management
• Maintain a comprehensive database of leads and orders
• Perform other clerical duties such as organizing meetings, scheduling appointments, managing company equipment/resources, etc.

Requirements

• Candidates should possess an HND qualification.
• Excellent verbal and written communication skills
• Proven experience as an administrative assistant or in a related role is a plus
• Good use of Office suite applications (e.g. word processing, spreadsheets, presentations)
• Strong organizational and multitasking skills in a fast-paced environment
• Attention to detail and accuracy in all tasks
• Time management skill
• Strong problem-solving and decision-making skills
• Solid experience with digital media applications
• Ability to maintain confidentiality and handle sensitive information.