Admin / Ticketing Officer at FlyBoku

Location: Mabushi, Abuja (FCT) 

Summary

• We are seeking a dynamic and hands-on Admin & Ticketing Officer with solid travel industry experience.
• The ideal candidate must be proactive, able to multitask, and capable of combining ticketing/reservations with general office administration to support the smooth running of the Abuja branch.

Responsibilities

• Handle bookings, ticket issuance, reissues, fare quotes, and itinerary changes
• Use GDS systems confidently for all travel-related tasks
• Provide excellent customer service and maintain client relationships
• Support the Branch Manager with sales activities, follow-ups, and reporting
• Drive sales activities and contribute to meeting the branch’s weekly and monthly sales targets
• Oversee daily office administration, supplies, petty cash, and vendor coordination
• Ensure the smooth operation of the Abuja office through proactive support
• Prepare and submit operational and administrative reports.

Requirements

• Minimum of 3–5 years’ experience in ticketing, reservations, or travel operations
• Strong experience with GDS tools (Amadeus/Sabre/Galileo)
• Ability to handle both travel operations and administrative duties
• Excellent communication and customer service skills
• Proactive, fast, and able to work with minimal supervision
• Strong organizational and multitasking abilities
• Sales-oriented mindset and ability to support business growth
• Ability to meet assigned weekly and monthly sales targets
• Must be detail-oriented and able to work in a small but high-performing office.

Remuneration
Attractive and competitive.