Admin/Social Media Officer at a Reputable Company

Job Summary:

The Admin/Social Media Officer will play a dual role in ensuring the smooth running of administrative operations while managing the dealership’s online presence. The role requires excellent organizational skills, attention to detail, and proficiency in social media marketing to enhance brand visibility, drive customer engagement, and increase sales.

Key Responsibilities:

• Oversee day-to-day administrative tasks to ensure smooth office operations.
• Manage customer inquiries via phone, email, and in-person, providing excellent service.
• Maintain and update customer records, sales reports, and dealership inventory.
• Assist in preparing and processing invoices, contracts, and other business documents.
• Coordinate meetings, schedules, and logistics for the dealership team.
• Handle office supplies, ensuring proper inventory and procurement.
• Manage the dealership’s social media pages (Facebook, Instagram, Jiji, etc.), posting updates on available vehicles and promotions
• Respond to inquiries, comments, and messages promptly to enhance customer experience.
• Monitor trends in the automotive industry and integrate them into marketing strategies.

Requirements:

• Proven experience in administrative roles and social media management.
• Strong knowledge of social media platforms and digital marketing tools.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and social media management tools.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the automotive industry is an added advantage.