Accounts Officer at Image Diagnostics

Job Responsibilities

• Customer Service:
  • Providing excellent customer service to clients, addressing inquiries, and resolving issues related to their accounts.
• Account Management:
  • Opening, closing, and maintaining accounts, ensuring accuracy and compliance with regulations.
• Transactions:
  • Processing transactions, including deposits, withdrawals, and transfers, while adhering to internal procedures and security standards.
• Financial Analysis:
  • Reviewing financial statements and account activity to identify potential risks or irregularities.
• Compliance:
  • Ensuring compliance with relevant financial regulations and anti-money laundering laws.
• Sales:
  • Promoting products and services to clients, such as loans, investments, or insurance.
• Problem-Solving:
  • Resolving customer disputes and complaints in a timely and satisfactory manner.
• Data Entry:
  • Inputting and updating customer information into the bank's system.
• Cross-Selling:
  • Identifying opportunities to sell additional products or services to existing clients.