Accountability Officer at Save The Children

ROLE PURPOSE:  

• The GPE Multiplier ROOSC project will support Kaduna State to increase access to learning opportunities, improve enrolment, and ensure active participation and completion of quality primary education by all children, particularly children with disability, girls, and adolescents. It will complement the programs and interventions of the government and those of its development partners to address effectively and substantially reduce the number of OOSC.
• The accountability officer will be located in Kaduna but is expected to support all 17 LGAs and be responsible for working with programme staffs and communities to develop and implement structure and methods for: information sharing with communities and beneficiaries; participation of children, adults and vulnerable groups; managing the feedback in the field and maintaining the integrity of information received.
• This role will also involve management of project FRM database by ensuring proper documentation and aggregation of FRM data including feedback received, investigated and responded to as well as providing detailed summaries of feedback to the program team during monthly and quarterly meetings/reports.

KEY AREAS OF ACCOUNTABILITY:

Information Sharing

• Ensure Project information sharing plan is reviewed and implemented.
• Work with project Social Behaviour Change Communication team to determine information sharing needs and the use appropriate channels for Information sharing.
• Child and Community Participation: 
• Hold periodic child and community participation sessions in supported communities.
• Ensure the participation is done using the 9 basic ethics of meaningful and ethical child participation.
• Support in build capacity of project team and partners on child participation.
• Provide support to focal point to conduct quarterly child consultation sessions in programs. 
• Support in documenting lessons learned and best practices of child participation and share with relevant stakeholders.
• Feedback & Reporting Mechanisms (FRM)
• Set up Feedback and Response Mechanism (FRM) in new communities based on preferences of the children and communities.
• Aggregate FRM data from the field to Country Office FRM database
• Provide detailed summaries of feedback issues for operational meetings and forums.
• Identify and share complaint and other feedback trends which indicate where the Programs can improve.
• Ensure all feedback are adequately managed using our feedback handling SoP. Develop monthly Accountability reports.
• Routine Monitoring and Evaluation
• Support on-going monitoring and evaluation of projects in reporting routine monitoring data against performance monitoring plans and frameworks.
• Work with field teams to collect information on potential case studies and success stories.
• Other duties as directed.

Safeguarding

• Work with the project Safeguarding Focal Points to improve child friendly FRMs.
• Include Safeguarding questions during consultation or focus group with children and adult beneficiaries.
• Report any safeguarding disclosure or concern identified during consultative activities with children and adults.

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, and achieving and role modeling Save the Children values.
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.

Ambition

• Set ambitious and challenging goals for themselves and their team, take responsibility for their own personal development, and encourage their team to do the same.
• Widely shares their personal vision for Save the Children and engages and motivates others.
• Future-orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members external partners, and supporters.
• Values diversity sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Designing more effective admin and data management systems
• willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency, demonstrates highest levels of integrity.

QUALIFICATIONS 

• Minimum of bachelor’s degree in a relevant discipline (Health Sciences, Social Sciences, Development Studies or other).

SKILLS & EXPERIENCE

Essential

• Minimum of 3 years post NYSC progressive experience working in a related position.
• Formal training in Accountability, Monitoring and Evaluation, Data Management, Data Quality Assurance (DQA) is an asset.
• Fluency in English & local languages (Must be able to speak Hausa).
• Ability to work in partnership with government and development partners.
• Good interpersonal skills
• Ability to work within a team setting.
• Independence, adaptability, and flexibility
• Excellent communication skills including report writing.

Equal Opportunities 

• The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

• We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

• The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

• The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.