Account Manager at Technology for Social Change and Development Initiative

Responsibilities

• Expand Taltrix’s global footprint by acquiring new enterprise and mid-market clients who can benefit from Africa’s top digital talent.
• Develop and execute sales strategies aligned with Taltrix’s global expansion goals.
• Identify, qualify, and close high-value opportunities within staffing, outsourcing, and digital talent solutions.
• Act as the primary contact for key accounts, ensuring strong relationships and client satisfaction.
• Partner with clients to understand business challenges and propose tailored talent solutions.
• Grow existing accounts through upselling, cross-selling, and proactive engagement.
• Work closely with the Talent Operations team to ensure smooth onboarding and service delivery.
• Provide feedback from clients to improve processes, offerings, and client experience.
• Collaborate with marketing to refine value propositions and support lead generation.
• Meet and exceed quarterly and annual sales targets.
• Track market trends and competitor activities to refine positioning.
• Provide timely sales forecasts, pipeline updates, and strategic recommendations to leadership. 

Qualifications

• Bachelor’s degree in Business, Marketing, HR, or a related field; MBA is an added advantage.
• 4–6 years’ experience in B2B sales, account management, or business development, preferably within HRTech, talent outsourcing, staffing, or professional services.
• Proven record of consistently achieving or exceeding revenue targets.
• Strong network of decision-makers in global or regional markets (tech, finance, professional services industries a plus). 
• Excellent negotiation, presentation, and consultative selling skills.
• Ability to manage long, complex sales cycles and build multi-level client relationships.
• High emotional intelligence and cultural awareness to manage clients across geographies.