Prospa is a technology company building the operating system for African entrepreneurs and businesses. Our mission is to support Africans in building financial prosperity.
With extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with Prospa members, understand their individual needs, and recommend products or services that maximize value.
What you’ll do
Maintain key member accounts
Build long-lasting relationships with external contacts and internal departments to create a better member experience
Provide support to key members by learning about and satisfying their needs
Research, analyze and interpret data from various sources
Make cold calls or reach out to members
Stay current on company offerings and industry trends
Present and demonstrate the value of products and services to prospective members
Compile and analyze data to find trends
Convert analysis into business insights
Support the development of sales strategies
Handle member complaints
What you’ll need
Candidates should possess a Bachelor's Degree in Business, Marketing, or related field
Previous experience working in customer experience
Comprehensive and current knowledge of industry trends
The drive and energy to manage multiple accounts while looking for new opportunities
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