Account Manager at HRLeverage Africa

Description

• We are currently recruiting for a company building the operating system for 40 million Nigerian Entrepreneurs and businesses. With their mobile app business, you can open a business bank account in 5 minutes and get powerful tools to run a business (Loans, Invoicing, CRM, Inventory, e-commerce + More).
• We are looking for smart Account Managers who are able to communicate directly with clients, understand their individual needs, support and recommend products or services that maximize value.

Responsibilities

• Maintain key member accounts
• Build long-lasting relationships with external contacts and internal departments to create a better member experience
• Provide support to key members by learning about and satisfying their needs
• Research, analyze and interpret data from various sources
• Make cold calls or reach out to members
• Stay current on company offerings and industry trends
• Present and demonstrate the value of products and services to prospective members
• Compile and analyze data to find trends
• Convert analysis into business insights
• Support the development of sales strategies
• Handle member complaints

Requirements

• Bachelor’s Degree in Business, Marketing, or related field
• Previous experience working in customer experience
• Comprehensive and current knowledge of industry trends
• The drive and energy to manage multiple accounts while looking for new opportunities
• Excellent verbal and written communication skills
• Ability to understand member needs
• Strong problem-solving and analytical skills
• Attention to detail
• High self-initiative
• Ability to work in a fast-paced environment