Account Manager (Home Care) at BASF The Chemical Company

Job ID: 58461
Job Field: Marketing & Sales
Job Conditions: Permanent 

What You Can Expect

• The successful incumbent will be responsible for ensuring and developing lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio for Home Care-I&I and Industrial Formulators.

Duties
Duties will include the following:

• Be the first technical support point for the customers
• Identify & attract new customers, pursue new applications & interact with corresponding functions, like Application Technologies, Marketing, Product Management and Supply-Chain, leading to profitable business
• Apply the overall sales process, aiming to meet or exceed the sales targets and optimize profit and market shares regionally
• Provide accurate sales forecasts, supporting efficient planning of products and services
• Truly understand customer needs / requirements and find the adequate solutions for the customer aiming a unique value proposition
• Negotiate and close deals or contracts with customers and provide operational guidance and support to his department to ensure implementation
• Optimize product portfolio and customer portfolio considering local complexity and trends
• Collaborate, cross - divisionally, with sales team members to achieve the Africa strategy targets
• Contributes to bottom-up sales & delivery planning in line with egional strategy & BU sales management
• Ensure that the agreed target KPI`s (volumes, cCM1, DSO) will be achieved
• Ensure up to date sales planning forecast for all customers is communicated to relevant stakeholders
• Represents actively BASF’s interests in the local market (e.g. industry associations, regional fairs and forums, regional events and lobbying)
• Accurate and proactive on-time reporting about trends and opportunities (e.g. visit reports, forecast, opportunity pipeline, customer account plans.)
• Operational guidance and support of the relevant OTC team 
• Prepares comprehensive local market analysis with focus on market demand, needs and dynamics
• Creates, implements, and updates regional sales concepts for the BU related industry taking the SBU strategy and the local sub regional strategy into account
• Prepares and updates competitor profiles.

What We Expect

• Chemistry or Chemistry related background from a reputable university (MBA will be an advantage)
• Minimum of 5 years’ experience in chemical industry and formulation
• Sales and account management experience
• Understanding the landscape and major players in West Africa
• Value chain and application knowledge
• Knowledge in product management, strategic marketing and market analyses.

We Offer

• Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team.
• Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.