Account Manager at Bradfield Consulting

Job description:

• Achieving sales target, quarter on quarter-revenue, and gross margin target
• Built and maintained strong relationships with key business clients by regular communication with clients, resolving client queries, and quickly delivering the right product/Solution, as requested
• Create business opportunities in key business clients for all product lines or business units by positioning the company’s portfolio
• Engage business clients' workshops, demos, POV, POC, and respective technology team members
• Engage with ISR and ensure timely and commercially correct quote submission to Customers
• Liaise with ISR as well as other departments (Supply chain, accounts, or HRs-if need be) and ensure the time submission of RFPs
• Liaise with ISR and if need be ensure timely delivery of orders to customers
• Responsible to escalate to supervisor/senior management timely on any issue of pricing, delivery or any whatsoever
• Be available to customers to reach out and respond ASAP
• Ensure to satisfy customers’ needs and requests, respond to their queries promptly, and aspire to deliver a positive customer experience
• Keeping good, professional relationships with the company’s clients and maintaining customer loyalty
• Assist ISR to achieve their KPI quarter on quarter by monitoring them
• Understand each team member's organizational and personal objectives and align the synergies
• Teach, motivate, delegate, and direct the team to optimize workplace activities and promote professional growth
• Experience level: Must have experience in sales of computer in Fintech and customer industry