Program Coordinator, Classic Products at Sun King (Formerly Greenlight Planet)

Reporting to: West Africa Business Leader
Job Type: Full-time

The Role

• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you
• The Program Coordinator will work closely with the Classic Channel Sales teams to ensure seamless execution of processes in the field and to support on any technical issues both on the hardware and software side of the field activities
• They will also ensure a proper management of the logistics surrounding the Classic Product business in the Country. This person will be travelling to the field occasionally (~60 to 80% of the time)

Key Responsibilities
Sales Reporting:

• Ensure quality report: coordinate and collate consistent and accurate daily, weekly and monthly reports from sales team,
• Feed sales teams with performance analysis
• Digitalization: apps training/retraining
• Suggest software improvements or process changesBreakdown of performance level incentives
• Take part in weekly calls
• Breakdown of performance level incentives

 ASE Relationship Management:

• Troubleshoot and provide support on challenges resolution - all material/digital tools
• Coordinate refunds & incentives payments
• Ensure implementation of beat plans
• Gets feedback from ASEs/ASMs/RSMs on issues and challenges faced in the field
• Reports feedback and ensures follow-ups are acted upon

Marketing Operations:

• Collate trade needs
• Coordinate with Marketing on production
• Ensure quality deployment and use
• Ensure proper kitting always

Qualifications / Requirements:

• Diploma/Certificate in Supply Chain Management; Business Administration; Sales and Marketing; or Customer Service Management
• 2 years relevant work experience in a similar role is a requirement

Desired Characteristics:

• Excellent interpersonal skills.
• Clear and straight to the point communication skills with fluency in both written and spoken English and speaking Yoruba, Hausa and Igbo will be an added advantage
• Clear thinking/problem solving ability
• Excellent attention to details
• Excellent issue-tracking and resolution skills
• Able to handle multiple tasks at the same time without errors and mistakes

Benefits

• Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.