Customer Care Executive at Coscharis Group

Key Responsibilities, Skills/Knowledge

• Successful candidate must be able to handle customer’s complaints,
• Provide timely feedback and communication on current work status,
• Develop and maintain customer relationships via various communication channels;
• Work with service advisors to ensure that repaired and serviced vehicles are delivered in perfect condition and in a timely manner.

Qualifications & Experience

• A minimum of First degree in the Social Sciences with hands-on experience of about three years in similar job function.
• Must possess excellent communication, interpersonal and presentation skills and be highly proficient in Microsoft packages.