CIS MEA Implementation Manager at MasterCard

Ref Id: R-67600

Overview

• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer in the Middle East and Africa Region
• Deliver standard through complex and large scales implementation activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?

Role

• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Act as processing implementation advisor, to customers’ processing support staff. Provide guidance and consultancy to execute all necessary processing implementation activities
• Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
• Provide internal and customer training.

All About You

• Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
• Strong payment transaction processing and industry business principles knowledge.
• Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact with the customer, Sr. and Executive management, including management reporting
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Ability to deliver complex training to customers and internal partners (occasional travel in the region required)
• Strong project management skills
• Ability to drive change in a technical work environment
• Ability to lead matrixed organizations and cross functional teams
• Self-Starter and quick learner with ability to work independently
• Fluent in English is required.