Service Executive (SE) at Whytecleon

Responsibilities

• Attend to customers enquires promptly and efficiently
• Taking deposit from customers and crediting their accounts respectively.
• Collection and posting of dividend warrant
• Processing of cheque lodgment for local and central clearing
• Opening of Savings and Current Accounts
• Calling of tellers transaction on daily basis
• Posting of profit and loss account
• Payment of cheques that meet mandate requirements
• Receive all cheques of any amount, provide timely and courteous teller services
• Obtain approval from head of tellers or appropriate authority for amount beyond own limit.
• Monitor the cash-in-till balance and request for funds as required.
• Perform other duties as assigned by head of tellers.

Other Responsibilities:

• Open and close of teller batch for the day’s operations.
• Payment of cash and cheques withdrawal to customers.
• Received of both cash and cheques deposit into customers accounts.
• Register of all cash transactions in their respective registers and balance registers daily.
• Posting all customers’ transactions.
• Check customer’s balance and verify customer’s signatures.
• Ensure cash analyses are done on all cash transactions.
• Call over of daily transactions.
• Escalation of issues bothering on cash theft, lose, shortages/ overages.
• Carries out other tasks as assigned by the head of teller

Educational Qualifications/Requirements

• A good Bachelor's degree or HND only (Minimum of Second Class Lower or Upper Credit)
• Age: Not more than 26 years
• Experience in the banking industry will be an added advantage.

Knowledge, Skills, and Abilities:

• Very quick learner
• Keen attention to details
• Good team player
• Relationship Management
• Problem Solving
• Proficiency in the use of Microsoft Office Suite1
• Strong computer skills
• Interpersonal skills
• Good written and oral communication
• Service orientation and strong Customer focus
• Integrity.