Sales Operations Analyst at Terragon Group

Job Duties & Responsibilities

• Working with sales teams to capture additional insights, scalable analytics and action plans to drive improvements.
• Establish and ensure timely and accurate collection, analysis, formatting, management and dissemination of sales data from various sources (CRM, Internal Systems).
• Work cross-functionally to establish reporting standards.
• Support strategic analyses to drive the evolution of the business.
• Utilize existing dashboards and ad-hoc analysis to pinpoint areas of inefficiency or untapped opportunity across sales teams, territories, geographies, or product lines.
• Collaborate with peer analysts in Finance, Client Success, and Marketing to measure, evaluate, improve overall sales funnel effectiveness.
• Through reporting, enablement and automation help drive and maintain forecast accuracy and pipeline coverage.
• Establish processes to improve and maintain data accuracy in Salesforce.com and underlying systems.
• Develops solutions that are thorough, practical, and consistent with functional or customer objectives.
• Works to ensure all sales objectives are being met in a timely fashion
• General Liaison with:
  • Terragon’s Present & Prospective Clients/Customers Key Internal Liaison:
  • Technology, Account managers, Marketing and Communications, Sales Operations

Educational Qualifications, Certifications and Experience

• 2 years of experience in a sales operations role in a tech company or comparable B2B industry (Consulting, Financial Services) preferred.
• Experience using Excel, Salesforce or similar CRM with ability to build queries and reports.
• Proven comfort working in a cross-functional, matrix-oriented environment.
• Proven understanding of key sales performance metrics and processes (pipeline, forecasting, demand generation, etc.)
• Detail oriented, analytical, highly organised and able to manage multiple deadlines simultaneously.
• Pro-active and highly motivated self-starter with a positive attitude.

Competencies:

• Analytical approach with outstanding numerical skill.
• Working knowledge in Salesforce.
• Team work and interpersonal skills for liaising with clients and colleagues.
• Excellent written and oral communication skills.
• Presentation skills for reporting to clients, senior executives and team.
• Good numerical, analytical and research skills to evaluate campaigns.
• Strong organisational skills, accuracy and the ability to assimilate information quickly.
• The ability to work under pressure, meet deadlines and make decisions quickly.
• Creativity and problem-solving skills.
• Commercial and budget awareness.