Retail Store Manager at Owens and Xley

Description:

Our client  a luxury retail store looking to hire a Retail Store Manager.The Retail Store Manager will be responsible for the daily management of the operations of the store. 

Key Responsibilities

• Ensure that the store personnel comply with the store's security, sales and record taking practices and procedures.
• Model and promote great customer service.
• Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set.
• Demonstrate sales leadership by actively being on the shop floor, working with the store team in developing techniques that can build customer loyalty
• Work with HR on assessing all the sales associates, and store support staff
• Contribute to a positive atmosphere that is fun, professional, productive and team oriented; encourage ongoing dialogue with direct reports to foster new ideas and to achieve sales objectives
• Regularly and effectively communicate company/store sales plan objectives the team so they can achieve clearly defined sales expectations

Experience

• Minimum of 3 to 5 years of sales management experience in retail or luxury retail environment, with proven track record in sales generation and overseeing the achievement of sales and profitability targets
• Experience must include: leadership, coaching and development of sales teams; performance management; stock/inventory management; visual merchandising
• Be able to work non-traditional hours, including weekends and holidays
• Be proficient with Microsoft Office Word and Excel and a Point of Sales (POS) system
• Be flexible to work in various roles based on business needs (front or back office)
• Appreciated background in luxury goods a plus
• Appreciated previous titles: Store Manager, Store Director, Retail Manager, Retail General Manager