Customer Service Associate at Artee Group

Location: Port-Harcourt, Rivers

Details

• The ideal candidate should be an organized, detail, and action-oriented individual who operates with a customer-first mentality.
• A successful Store Service Associate is a team player who enjoys interacting with shoppers and customers, and is motivated by career potential.

Core Responsibilities

• Greets and triages customers ensuring they connect to what they want in a timely manner. Takes a customer-first approach with all interactions.
• Ensures the front of store is welcoming
• Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.
• Technology savvy with ability to understand the broad set of Spar products.
• Able and willing to perform operational and administrative tasks including pulling daily reports for the Store management.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engages in team huddles and team learning.

Requirements

• Generally requires of 1 -3 years of retail or related experience.
• Work history demonstrates effective communication, interpersonal, and team-oriented skills that strive toward world class customer experience.
• Strong prioritization, organization, and listening skills with a personable approach and detail orientation.
• Thrives in a fast paced, changing, high-volume environment.
• Must be able to work weekends, holidays, and variable schedule(s) as necessary.
• Regular, consistent and punctual attendance. Other duties and responsibilities as assigned.