Associate-Learning Management System Administrator and E-learning Developer at PricewaterhouseCoopers (PwC)

Reference Number: 125-NIG00178
Department: Internal Firm Services

Job Profile

• The Learning Technology (LT) professional supports the Learning and Development Unit in a variety of ways to improve service delivery through the integration of technology and training in learning technologies using best practices
• The position supports the learning management system, multimedia production, and various learning software applications.
• The LT professional promotes the role of technology tools in the context of learning and instructional design for all modes of learning delivery - classroom, online, virtual, etc.
• The role reports to the Learning and Development Manager.

Job Description

• Contributes to a collaborative course development environment, working closely with others to understand and optimise elearning design capabilities.
• Serve as the Learning Management System (LMS) subject matter expert within the PwC organization.
• Setup, extract, and troubleshoot LMS curriculum access, reports, course registrations, and course rosters.
• Independently examine and analyze the LMS service performance against measured service levels and goals.
• Develops or customises elearning in a variety of applications including Articulate Studio and Storyline, Flash, Lectora and Captivate to satisfy internal client requirements and instructional design needs
• Designs interactive modules for use in multiple elearning situations to improve learner retention and ease of development
• Tests functionality of elearning materials for imperfections in layout, design, and programmed behaviours
• Develops and modifies high-impact graphics
• Recommends enhancements to learning technology and development methodology
• Maintains best practice process documentation
• Meets deadlines consistently in a fast-paced environment with multiple assignments occurring simultaneously
• Assists in skill transfer to L&D members through coaching, on-the-job training and knowledge-sharing
• Administration of training programs.

Experience and Qualification

• Minimum of a First Degree in a relevant discipline.
• Minimum of 2 years working experience.
• Strong interpersonal, communication and problem solving skills.
• Understanding of LMS functionality including SCORM and AICC standards a plus.
• Experience in audio and visual production an advantage.
• Excellent Microsoft Excel/Powerpoint/Work skills, use of Data Analysis Expression (DAX) formula will be an added advantage.
• Knowledge and a professional developer in Javascript, Adobe Creative Cloud products especially Flash, Illustrator and Dreamweaver
• Experience in design and development of elearning, online game, responsive/adaptive web or mobile application
• Excellent oral and written communication skills in English.
• Minimum one year experience in web/multimedia design and development from a commercial environment
• First Degree with preference in Learning & Development or multimedia/web design and development field
• Current membership of the relevant professional organization

Required Skills:

• Research skills
• Knowledge sharing skills
• Excellent communication skills
• Problem solving
• Managing change and innovation
• Ability to work unsupervised and proactively on own initiative
• Ability to develop successful business relationships across all business units
• Ability to relate and communicate at all levels of seniority across business
• Professional manner
• Flexible attitude and approach
• Self-motivated and able to motivate others
• Flexible attitude and approach
• Self-motivated and able to motivate others.