Account / HMO Officer at Beaconhill Smile Clinic Limited

Job Description

• The Account / HMO Officer in a Dental Clinic is responsible for managing all aspects of patient accounts and Health Maintenance Organization (HMO) coordination.
• This role requires strong communication and organizational skills to ensure smooth billing processes and efficient communication with insurance companies and patients.

Key Responsibilities

• Manage patient accounts, including billing, invoicing, and payment collection.
• Coordinate with insurance companies to verify patient coverage and submit claims for reimbursement.
• Monitor and track insurance claims to ensure timely payment and resolve any billing discrepancies.
• Provide assistance to patients in understanding their insurance coverage and billing statements.
• Maintain accurate and up-to-date records of patient information and insurance claims.
• Collaborate with the clinic's administrative team to ensure compliance with billing and insurance regulations.
• Assist in resolving any billing or account-related issues that may arise, including following up on unpaid claims.
• Stay updated on changes in insurance policies and healthcare regulations that affect billing and reimbursement processes.
• Handle confidential patient information with strict adherence to privacy and data protection guidelines.
• Perform other administrative tasks as assigned by the departmental head.

Qualifications

• Bachelor's Degree in Business Administration, Accounting, or a related field.
• Previous experience in healthcare billing, insurance coordination, or related field is preferred.
• Strong knowledge of medical billing practices and insurance claims processes.
• Excellent communication and interpersonal skills.
• Proficiency in using billing software and Microsoft Office applications.
• Attention to detail and accuracy in managing financial transactions and records.
• Ability to work collaboratively in a team environment and handle multiple tasks efficiently.
• Familiarity with HMO contracts and policies is a plus.