Sales Manager at Proten

Job Category: Sales
Level: Senior Level Role
Reports to: Managing Director

About the Role

• We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
• Candidate will be responsible for maximizing sales team potential, crafting sales plans and justifying those to plans to the upper management.

Job Description

• Engage the strategy and marketing teams to build internal capacity within the department to generate extensive market and competitive knowledge
• Liaise with customers for feedback on services rendered and ensure that issues are promptly escalated and/or addressed and discuss how to improve service rendered
• Identify and configure new opportunities by engaging with the Strategy & Innovation team to develop or adapt products and solutions that address customers’ needs across industry segments
• Establish key relationships with customers and agencies based on industry segment to ensure maximum exposure and increase in revenue
• Ensure all opportunities are taken to promote products/solutions to current and prospective customers in industry segments
• Communicate customer requirements to the Enterprise Solutions team and work with them to ensure that products are delivered to customer requirements and in line with agreed terms
• Explore and report on new opportunities and customer segments in various industries to the Management
• Prepare and present regular reports on business development activities to Sales
• Ensure that sales staff are provided with relevant training and development support to ensure increase in industry knowledge, product knowledge and service standards
• Assist in or produce business case documents for new product or solution offerings development for industry segments
• For new businesses collaborate with relevant teams / colleagues to support customers through the transition process
• Learn what the competition is doing in terms of customer pricing, experience in the markets they serve, their alliances, credibility etc.
• Assist Sales in establishing criteria for screening new business ideas and opportunities
• Gather relevant information about competitors, potential opportunities and major projects in the field through different marketing research techniques
• Provide input into the planning and modelling of products as well as research on new market segments and market penetration
• Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers
• Work with Sales to implement the company wide go-to-market plan and work with all departments to execute
• Oversee collection and analysis of data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand and advice management accordingly
• Liaise with Sales to develop growth and profitability on all Chas Access solutions and products while coordinating all aspects of product availability in specified industry segment
• Prepare and submit periodic reports to Sales on the activities relating to sales reports (lead generation, actual vs. targets etc.), product revenue report, industry segment revenue report, etc.
• Work with Sales to review legal documentation with prospective partners or customers for the purpose of closing a sale or developing new business
• Other tasks as assigned by your supervisor

Qualifications, Skills and Requirements

• First degree from a reputable Institution
• 6 - 10 years of excellent selling experience in a Tech company.
• 2 - 3 years of people management experience.
• Experience in IT, Telecom, professional services industries.
• Excellent communication and presentation skills.
• Strong and assertive phone and selling skills.
• Expertise in high-tech devices.
• Successful previous experience as a sales representative or sales manager consistently meeting or exceeding targets.
• Ability to manage a challenging sales quota and handle multiple products.
• Ability to travel to visit customers and prospects.
• Excellent mentoring, coaching and people management skills.