Communication Assistant at HIFASS

Location: Ikom, Cross River
Reports To: Project Manager/Communication Team-HQ
Field Operations Job Type: 6 Months

Project Summary

• The United Nations High Commission for Refugees (UNHCR) is providing emergency assistance to refugees in Cross River and Benue states respectively.
• Response includes distribution of food and non-food items, health assistance and shelter. HIFASS is to provide Public Health, Nutrition and Water, Sanitation and Hygiene (WASH) services to the 20,485 registered Cameroonian refugees in Benue (3, 517) and Cross River (16, 790) States and other new arrivals of Cameroonian refugees.

Purpose of Position

• Under the supervision of the Project Manager and guidance of the Head Quarters Communication team, the communication assistant will provide strong support in communication to the Protection and Assistance to the Cameroonian Refugees (PACR) project in Cross River and Benue State to maximize the effectiveness of HIFASS’ contribution to providing PB Emergency response, ensuring that appropriate professional, personal and practical support is provided to, staff and volunteers on documentation of activities, report writing and publication of project activities, processes and products; provide information on project to update HIFASS websites, develop and publish periodic newsletters and keep stakeholders fully informed of PACR project activities and successes.

Major Responsibilities

• To accurately and timely document every activity concerning PACR project;
• Manage and co-ordinate internal and all external communications; review and collate activity reports; statutory reports on all PARC programs and activities;
• The incumbent should ensure the timely summary of all reports for the development of statutory reports, monthly, quarterly, semi-annually and annually;
• Work with the HQ communications team to prepare web copies for website development; regularly provide updates for the organizational website including blog, brochure and other social media presence (Facebook, Twitter and Instagram);
• The incumbent will spearhead the development and publication of PARC periodic newsletter, and other publications;
• Writing and documentation of project results, lessons learned success stories and dissemination within and beyond the organization.

Other Areas to Work:

• Identify, build and manage significant external relationships, including with partners, allies, lobby targets and media contacts;
• In addition, incumbent shall be involved in marketing of HIFASS activities and programs to institutions, attending meetings, conferences, workshops and events and giving feedback on such outings and also participating in trainings, capacity development and community related activities;
• Undertake other duties which may arise or as may be delegated from time to time commensurate with the skills required for this post.

Required Qualifications/Experience, Knowledge, Skills and Abilities

• A University degree in Communications, Mass Communication, Marketing, Journalism, Theatre Arts or other relevant field. A Masters degree in relevant field will be an advantage;
• A minimum of 3 years relevant professional experience, including of social media, and other online communications. Experience in working with an international environment, preferably with human rights and/or non-profit organizations;
• Excellent writing and presentation skills;
• Ability to work with minimal supervision in an organized and structured manner.
• Ability to work on multiple tasks and under time pressure;
• Fluency in English, working knowledge of other languages desirable;
• Knowledge of graphic design including the use of editing and design software (Adobe Photoshop, InDesign, Premier Pro or similar);
• Ability to travel to state offices.