Food and Beverage Manager at Ralds & Agate

Job Summary

• The food and beverage manager is responsible for all food and beverage operations within the hotel. S/he will co-ordinate service staff to ensure guest experience is in line with global hospitality standards.
• S/he will also be saddled with the responsibility of ensuring that food and beverages served within the hotels meets the sales projections.

Key Responsibilities

• Be the primary coordinator of all food and beverage operations within the hotel.
• Ensure guest satisfaction with all food and beverage services.
• Address all guest complaint and queries in a timely and satisfactory manner
• To continually introduce new concept to develop F & B service delivery within all outlets.
• Liaise with the Head chef to ensure that all orders are promptly attended to and meets the hotel’s standard.
• Cost control of F & B items by ensuring standard procurement and portioning
• Monitor food and beverage budget in relation to the overall company budget.
• Prepare report highlighting the expenses and income from the food and beverage weekly, monthly, quarterly bi-annually and annually.
• Constantly review the food and beverage policies, process and procedures to ensure they are constantly in line with best practice.

Requirements

• B.Sc in Food Science and Technology, Catering and Hotel Management and Culinary arts or related courses.
• Professional membership of relevant local / international associations.
• Minimum of 7 years’ experience in the food and beverage department in the hospitality industry with at least 3 years in management position.

Competencies:

• Strong leadership and supervisory skills.
• Excellent verbal and written communication skills
• Excellent time management and organizing skills with the ability to prioritize.
• Ability to coach and motivate team members for superior performance
• Problem solving and decision making skills, with strong attention to details.