Customer Experience Officer at ARM Hold Co.

Job Summary

• Attend customer enquiries/complaints - Maintain good customer relations

Principal Duties and Responsibilities

• Attention to all issues identified by a client using product knowledge
• Provide support to the Business Development Team within your location
• Ensure timely and factual communication with clients
• Prompt resolution of all complaints received and escalate where necessary.

Qualification & Experience

• Minimum of B.Sc, HND qualification.
• With at least 5 year(s) experience

Other Requirements

• Proficiency in Microsoft Office tools
• Good multitasking capabilities
• Attention to detail
• Data Analystics
• Good Interpersonal skills
• Excellent written and verbal communication skills.