Sales Coach at Ntel Nigeria

Key Role Responsibilities

• Enhancement of Sales force productivity through on the Job field coaching and training.
• Field accompaniment of selected sales personnel monthly.
• Re-enforcement of the classroom training to enhance strategy execution on the field.
• Prompt field intervention and quality control of our sales processes.
• Identifying the training needs of the sales force working largely with the field.
• Monthly reporting on general health status of the sales team.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Analyse location's performance and understanding of goal setting
• Assess and analyse business needs with recommendations on training plans and programs to enhance knowledge and skills Key Performance Measures
• Conducting Needs Analysis: Ensure assessment and analysis of Sales team performance every month.
• Execution of Learning & Development Plan for Front-line Employees: Ensure 90% delivery of all training on the Learning & Development Plan
• Facilitator evaluation: Obtain 90% satisfaction in facilitator evaluation
• Product and devices Knowledge and expertise:.95% average score of monthly knowledge test of all Front-line Employees.

Minimum Requirements
Education:

• First degree or equivalent in a relevant discipline.
• MBA or Masters in a related field is desirable.

Experience:

• Minimum of 4-5 years’ experience including: 3 years in a supervisory role relevant to sales and channel management experience
• Experience in customer management
• Telecommunications experience
• Strong network of connections is an asset.

Professional Certification:

• Relevant Professional qualification from a recognized Body is an advantage.

Competencies
Knowledge:

• Knowledge of ntel’s products and the competitive environment
• Sales and Marketing management.
• Understanding of the Telecommunication business.

Skills / Physical Competencies:

• Coaching/mentoring skills
• People management skills
• Communication skills (English fluency)
• Presentation skills
• Problem Solving skills
• Analytical skills
• Leadership skills
• Channel management skills
• Persuasive skills
• Risk Management skills
• Time management skills.

Behavioral Competencies:

• Results Driven
• Customer/Client Focus
• Integrity
• Confident
• Team player
• Courteous
• Attention to detail
• Resilient
• Quality / Technical Competencies:
• Computer and Information Technology Appreciation
• Microsoft Office
• Devices and Operating system.