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  • Posted: Feb 2, 2018
    Deadline: Feb 6, 2018
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    At Parcel Line Logistics, we understand that a courier service isn't just about product delivery; it's about working with a courier provider who is essentially an extension of your own business. A partner who can help you achieve bottom line savings, whose courier delivery methods enhance your customer experience, and whose capability will equip you with a p...
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    Customer Service Representative & Office Assistant

    Job Description

    • Courier company in Lekki looking for a hardworking professional customer service rep:
    • You will be required to handle enquiries from customer's using the telephone line, whatsapp, email and social media
    • You will be required to actively check on the status of orders that have been dispatched by communicating with riders and clients frequently
    • You will be responsible for following up with the status of all orders, new and old by keeping accurate record of delivery histories etc
    • You will be required to enter data into excel sheets on a regular basis so a strong or intermediate level of knowledge of excel will help
    • You may be asked to submit reports on a weekly basis and help maintain the relationship of existing partners

    Requirements

    • Degree in any discipline welcome however you must have a flair for meeting and talking to people
    • Must be computer literate and have knowledge of Microsoft office
    • The ideal candidate would live close to the office in lekki phase 1 to avoid long commutes
    • Ideal candidate must be open to learning , quick and able to resolve issues with little or no assistance.
    • Ideal candidate must know how to work as part of a team and manage people
    • Candidate may be required to work overtime -adequate compensation available
    • Application open to both male and female,

    Method of Application

    Applicants should send their CV's & cover letter to: admin@parcellinelogistics.com

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