Property Manager at Hreade

Job Summary

• Responsible for management of the Property.
• Ensures investment growth and maximum income of property through effective property management and asset control.
• Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
• Trains, directs, and appraises assigned personnel.

Primary Responsibilities
Property management:

• Assumes responsibility for the effective operations management of property and facilities;
• Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies;
• Attends meetings / functions related to successful operation of property;
• Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
• Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
• Ensures that services purchased are of acceptable quality at the least possible cost.
• Keeps senior management well informed of area activities and significant problems.

Asset management:

• Controls, schedules, implements regular preventative maintenance program in line with budget constraints;
• Motivates refurbishments, major repairs as appropriate and monitors progress;
• Attends site meetings with contractors in respect of maintenance/expansion of projects;
• Inspects, enforces tenant responsibilities during and on termination of lease terms;
• Liaises with appropriate government, provincial and/or local authorities;

Client reporting:

• Provides accurate information to client according to agreed format;
• Analyses monthly income /expenses;
• Monitors turnover rentals;
• Analyses operating costs on a quarterly basis in terms of the approved forecasts;
• Monitors f all municipal recoveries (and general recoveries) on a monthly basis;

Planning and budgeting:

• Preparation and completion of budgets by january each year;
• Completes forecasts timeously;
• Reviews rental quarterly and ensures best possible rate achieved and maintained;
• Assists in formulation of business plans for the unit;
• 5 year budget – preparation and control;
• Quarterly review and monitoring results;

Quarterly expenditure / analysis:

• Sets and motivates capex /ti philosophy per building in consultation with client;
• Approves ti standard specification as recommended by the project manager;
• Approves capex within authority limits;
• Ensures company’s conformity to capex philosophy and procedures;
• Estimates new operating costs;
• Ensures recovery of operational costs in accordance with lease terms.

Building management:

• Devises a five year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the assistant general manager / director;
• Investigates/initiates proposals for refurbishments;
• Maintains a hands-on control of projects in hand;
• Reviews the building status/grade annually and maintain the standards within those grade;
• Ensures compliance with legal regulations.

Debtors management:

• Monthly interaction meetings with debtors, debtors manager and leasing to ensure appropriate action taken and approve legal action;
• Credit control;
• Responsible for management: arrears, legal action and write-offs.

Parking management:

• Monthly / ad hoc interaction meetings all parkades;
• In conjunction with the responsible person for parking, maintain accurate control of “in house” operated packages.

Tenant manager:

• Deals with correspondence / interaction with tenants as required;
• Ensures leases are timeously renewed and all vacant space is let and in a presentable state.

New tenants:

• Determines and recommends letting mandates (i.e. rental levels, installation cost amongst others);
• Lease negotiation and maintenance of tenant relationships;
• Controls new leases and recordal of same;
• Controls / oversees new installations (through technical manager where appropriate) including: premises design, negation/liaison/control with/of professionals and contractors, sign off acceptance of complete premise.

Existing tenants:

• Renews lease agreement both direct and through building management where applicable;
• Tenant liaison and public relations;
• Controls/arranges centre promotions through merchants association/s or promotion committee(s);
• Regular assessment of tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties.

Expense control:

• Checks and authorizes payment of accounts;
• Authorizes cleaning, consumables, electrical and general maintenance orders;
• Controls wage and salary allocation;
• Controls municipal payments and recoveries there against;
• Ensures cost effectiveness and performance of contractors.
• Assumes responsibility for the effective maintenance and reporting of financial records.
• Oversees preparation of monthly, annual, and other management reports;
• Assesses and reports on monthly performance against budgets;
• Prepares and motivates consolidated monthly reports for submission to client
• Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
• Works to develop and maintain productive business relations with vendors, suppliers, contractors as the case may be;
• Acts as a liaison between the company and external contacts;
• Ensures effective coordination of external services with company operations;
• Obtains and conveys information as appropriate;
• Promotes goodwill and a positive image of the company.
• Effectively supervises property personnel, ensuring optimal performance.
• Provides leadership to assigned personnel through effective objective setting, delegation, and communication;
• Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures;
• Discusses areas needing improvement;
• Assigns and coordinates personnel. directs daily operations;
• Identifies, develops, and implements training programs as appropriate;
• Conducts performance appraisals. provides measurable feedback to assigned personnel and suggestions for improved performance. formulates and implements employee corrective actions as needed;
• Ensures that staffing levels are appropriate. interviews, hires, and assigns personnel as necessary.
• Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained;
• Completes special projects as assigned;
• Reports on operational expenses, foot traffic, and security incidents etc.

Performance measurement:

• Good communication and coordination exists with departments.
• Assistance is provided as needed;
• Senior management is appropriately informed of area activities and of any significant problems;
• Facilities personnel are well trained, effective, and efficient. appropriate supervision and assistance are provided;
• Company facilities are well maintained and secure and meet the needs of the company;
• Facilities management are efficiently and cost effectively administered;
• Current and future facilities management needs are well planned and budgets are established and maintained;
• Effective business relations exist with vendors, contractors, and trade professionals.

Education Requirements

• Bachelor's Degree in Estate Management or any related field;
• Additional related maintenance and property management training. sand certification preferred.

Technical Requirements:

• Excellent understanding of property management procedures;
• Knowledge of budgeting, service contracts, and leasing agreements.

Knowledge Requirements
Skills Required:

• Accuracy and thoroughness in work;
• Leading and supervising;
• Communicating and presenting;
• Writing and reporting;
• Working with people
• Problem solving skills;
• Analysis and problem solving;
• Applying expertise and technology

Other Requirements
Work Experience:

• Minimum of five years in related field, with at least two or more years of supervisory experience.