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  • Posted: Jan 31, 2018
    Deadline: Feb 14, 2018
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    Because Africa’s internet penetration and growth is largely driven by mobile, our vision at Terragon Group, is 'innovation to make mobile meaningful’. We are a digital media company focused on Africa and operating from key markets - Nigeria, Ghana, Kenya, South Africa and India. Made up of three independent but complimentary business units: Terra...
    Read more about this company

     

    Integration and Platform Support Engineer

    Job Description

    • Build understanding of the various Terragon Group platforms and underlying implementation
    • Provide world class support to the operations team
    • Become an expert in our products, our partners and their needs by providing effective technical consultation
    • Drive partner requirements, bugs and feature requests with Product and Engineering teams
    • Manage technical and product issues and escalations, delivering the highest level of partner satisfaction
    • Help scale technical support with Sales and Partnership growth
    • Work directly with DevOps Engineers to resolve technical issues
    • Engage with the product, operations and engineering teams to build, drive and improve our tools and processes
    • Write production code that will improve our internal tooling and our external support channels.
    • Build product insights from publisher/advertiser feedback and work with cross-functional partners to take appropriate action
    • Build understanding about the wide variety of software technologies powering various Terragon Group Platforms at a deep engineering level
    • Internal Engineer responsible for development and maintenance of in-house projects like company website and other product landing pages
    • Write documentation, samples, and other materials to be consumed by products team, operations team and external partners.
    • Deliver data-driven, impactful results.

    Requirements

    • Bachelor's degree in Computer Science or related field (or equivalent degree and experience)
    • At least 3 years of experience in software development
    • Programming abilities in one or more of the following languages: Java, PHP, NodeJs, Python, Erlang, Scala
    • Indepth understanding of HTML, CSS and Javascript
    • Experience developing for mobile would be an advantage
    • Understanding of one or more of the following frontend frameworks: AngularJs, ReactJs, BackboneJs, EmberJs
    • Deep understanding of Linux/UNIX system admin and scripting (bash, python), networking (TCP/IP, HTTP)
    • Ability to pick up new software, frameworks and APIs quickly
    • Demonstrated creative problem-solving approach and strong analytical skills
    • Sharp and tenacious troubleshooting skills: you can fix anything
    • Good knowledge of basic large-scale internet service architectures (such as load balancing, CDN's), even if you haven't worked on one
    • Configuration and maintenance of common applications such as Apache, NGINX, SSL and so on
    • Excellent communication skills in English, particularly written communication
    • Experience speaking to technical and business audiences.

    Method of Application

    Applicants should send their CV's to: careers@terragonltd.com using the Job Title as the subject of the email.

    Note: Only shortlisted candidates will be contacted.

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