Store Lead at TheJobMag

Key Responsibilities

• Develop sales strategies to reach new customers and also attract the attention of already existing ones to boost sales in the department.
• Ensure availability of merchandise by monitoring inventory levels and re-stocking as at when due.
• Identify current trends and forecast future customer requirements by establishing rapport with potential/ actual customers and other competitors in the industry.
• Mediate between sales team and management to address complaints and dissatisfaction from both parties.
• Work collaboratively with team members to enhance sales and maintain sales process.
• Inspect Store to ensure that all Merchandise has been effectively displayed.
• Ensure compliance of merchandising checklists, standard operating procedures and adherence to store policies and procedures.
• Continuously coach, train, motivate and influence Store Reps to deliver superior customer service and meet their monthly sales targets.
• Resolves escalated Customer queries/complaint as they arise.

Desired Competence & Experience                          

• 3-5 years experience in retail or fashion industry.
• B.Sc. degree in related field.
• Must be sales oriented with an excellent supervisory skill.
• Problem solving skill with strong analytic and innovative skill.
• Excellent communication and interpersonal skill to interact with clients and team members.
• Must be able to a use a computer (especially Microsoft Word and Excel) comfortably to generate reports and other required correspondence