Total Quality Management Officer at LaundrybyTIMESIGNATURE Limited

Application Code: TQM118
Location: Head Office in Lekki Phase 1, Lagos
Reporting Line: Role 1 (MD/CEO), Role 2 (Business Manager), Role 3 (Business Manager), Role 4 (Business Manager)
Working Days: Monday - Saturday (9:00am - 8:00pm)

Job Summary
The Total Quality Management Officer’s basic responsibility is as follows:

• Manage organizations policies and procedures
• Define Service Level Standards
• Manage Product Quality and endorse every product prior to delivery to customer
• Internal Control
• Service Assurance.

Minimum Required Qualification & Skills Required

• Proximity to Lekki will be an advantage.
• First degree in any course from any University.
• Degrees in related courses and additional certifications or qualifications will be of advantage.
• Demonstrable experience in Process/Control function is required.
• Ability to use BPM tools such as Process Maps etc
• Ability to obtain reference from last employer (If any) is required for all the roles.
• Ability to manage people of diverse skills - both semi-skilled & professional staff
• Flawless command of English Language - both written and spoken
• Competence in Microsoft Office packages especially MS Excel, Word, and PowerPoint.
• Ability to write marketing proposals and close up deals.

Salary Package & Benefits

• The organization has a harmonized pay structure but salary negotiable based on candidate’s experience.
• Benefits include monthly phone recharge, official smart phone, percentage monthly bonus factored on sales and budget achievement, 13th month and 15 days annual leave.