Sales Manager at Taafoo.com

Job Summary
To exploit Taafoo Nigeria’s world-class retail facilities towards generating and boosting sales. The sales manager contributes towards the development and deployment of sales strategies that guarantee the achievement of the Sales targets. He/she coordinates the activities of the Sales Executives, under the overall direction of the MD

Responsibilities

•     Plan and direct the day-to-day activities of the Retail Sales Team towards the achievement of the team and departmental sales targets while ensuring the efficient utilization of resources.
•     Pitching for businesses, preparing proposals and negotiating sales contracts
•     Institute the discipline of customer information collection as key input for the customer interaction database - a tool for developing and maintaining walk-in customer relationships
•     Direct and manage the preparation of customer order and follow up to ensure full processing
•     Review order and receipt prepared by Sales Executives for adherence to provisions on Taafoo’s Pricing Policy as well as general compliance with the Sales and Marketing policies and procedures
•     Plan and direct the implementation of approved retail sales discounts and report statistically to management on the success of the discount strategy
•     Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
•     Train and provide guidance to Retail Sales Executives on practical strategies and techniques for customer attraction, product description/sales and sales closure.
•     Conduct (in collaboration with the Telesales, Floor sales and Retails sales executives) assessment of customer satisfaction level, ascertaining overall customer satisfactions
•     Developing new sales strategies/techniques to attract new customers and increase sales
•     Ensure compliance by Retail Executives with Retail Service Charter
•     Planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
•     Ensure 100% compliance with the exchange policy

Qualifications

•     First degree B.Sc or HND in any related discipline
•     Minimum of 3-5 years Sales/Marketing experience, a significant portion of which is acquired selling products in the Retail Industry preferably online retail industry.